Privacy policy

Privacy Policy

Last updated: July 12, 2026

Partalarm operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Partalarm is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term “personal data,” we mean information that identifies you or another person or can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymized in such a way that it cannot identify or be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact details, including your name, postal address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit and debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, configurations, and settings.
  • Transaction information, including items you view, add to your shopping cart or wish list, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with us, including information you provide when communicating with us, for example when submitting a customer support request.
  • Device information, including information about your device, browser or network connection, IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you: We collect data when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
  • Automatically through the Services: We collect data from your device, when you use our products or Services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers: We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
  • From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, personalizing, and improving the Services. We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, saving your settings and items you are interested in, sending notifications relating to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and providing you with a personalized shopping experience, for example by recommending products based on your purchases. This may also include using your personal data to better personalize and improve the Services.

Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, SMS, or post and to display online advertisements for products or services on the Services or other websites. These advertisements may be based on items you have previously purchased or added to your shopping cart, as well as other activities relating to the Services.

Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.

Communicating with you. We use your personal data to provide customer support and effective Services, respond promptly to your enquiries, and maintain our business relationship with you.

Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities; to investigate or participate in civil investigations, potential or actual legal disputes, or other adversarial proceedings; and to investigate potential violations of our terms or policies or enforce those terms and policies.

How do we disclose personal data?

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • To Shopify, service providers, and other third parties that provide Services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • To business and marketing partners that provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to disclose information about you for targeted advertising and marketing based on your online activities across different merchants and websites.
  • When you ask us or otherwise consent to our disclosure of certain information to third parties, for example to deliver products to you or when you use social media widgets or login integrations.
  • To our affiliates or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable Terms of Service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services. Data that you submit through the Services will be shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide and improve the Services for you.

To protect, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal data collected from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal data, including responding to requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and the rights available to you, please refer to the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal data through the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or any third party.

Our inclusion of such links does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated within the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in their country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request that the data be deleted.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal data belonging to individuals under the age of 16, as those terms are defined under applicable law.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee “perfect security.” In addition, information you send to us may be exposed to risks while in transit. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include whether we need the data to manage your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may reject your request where permitted by law.

Right of access. You may have the right to request access to the personal data we hold about you.

Right to deletion. You may have the right to request that we delete the personal data we hold about you.

Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.

Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.

Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, for example relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, you may also exercise the following rights, subject to the exceptions and limitations provided under local law:

Right to object and right to restrict processing. You may have the right to ask us to stop or restrict the processing of personal data for certain purposes.

Withdrawal of consent. Where we rely on your consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You may exercise these rights where indicated within the Services or by contacting us using the contact details below. More information about how Shopify uses your personal data and the rights available to you, including rights relating to data processed by Shopify, can be found at https://privacy.shopify.com/en.

You will not be disadvantaged for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable laws, you may appoint an authorized representative to submit requests on your behalf to exercise your rights.

Before accepting a request from a representative, we will require proof that you have authorized them to act on your behalf. You may also be required to verify your identity directly with us. We will respond to your request promptly and in accordance with applicable law.

Complaints

If you have a complaint about how we process your personal data, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with the competent data protection authority. A list of the competent data protection supervisory authorities in the European Economic Area is available online.

International transfers

Please note that we may transfer, store, and process your personal data outside the country in which you reside.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date accordingly, and provide any notice required under applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone at +49 157 54892714, by email at info@partalarm.de, or by post at:

Fabian Schröder
c/o IP-Management #5550
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany

For the purposes of applicable data protection laws, we are the controller of your personal data.