General Terms and Conditions – Partalarm

1. Scope

These General Terms and Conditions apply to all contracts concluded by consumers within the meaning of Section 13 of the German Civil Code (BGB) and businesses within the meaning of Section 14 BGB through the Partalarm online store.

The contracting party is:

Fabian Schröder
trading under the name “Partalarm”.

Full contact details can be found in the Legal Notice.

2. Conclusion of the Contract

The presentation of products does not constitute a legally binding offer but an invitation to submit an offer. By completing the checkout process, the customer submits a binding offer.

The automatically generated order confirmation merely confirms receipt of the order and does not yet constitute acceptance. The contract is concluded only when the order is expressly accepted or the goods are dispatched.

3. Prices and Payment Terms

All prices are final prices. In accordance with Section 19 of the German Value Added Tax Act (UStG), VAT is not shown separately. The available payment methods are displayed during checkout.

4. Delivery

Delivery will be made to the shipping address provided by the customer. The applicable delivery time is stated in the relevant product description.

Partial deliveries are permitted where reasonable for the customer. If, in exceptional circumstances, an item is unavailable, the customer will be informed without undue delay.

5. Retention of Title

The goods remain the property of Partalarm until payment has been received in full.

6. Right of Withdrawal

Consumers have a statutory right of withdrawal. Further details are provided in the separate Instructions on Withdrawal.

In accordance with Section 312g(2)(1) BGB, the right of withdrawal does not apply to products made to the customer’s specifications or clearly personalized products.

7. Returns

In the event of a valid withdrawal, the goods must be returned in full and, where possible, in their original packaging.

Compensation for any reduction in value may be claimed in accordance with statutory provisions if the goods have been handled beyond what is necessary to establish their nature, characteristics, and functioning.

8. Warranty

The statutory rights regarding liability for defects apply.

9. Liability

Partalarm shall be liable without limitation in cases of intent and gross negligence and for culpable injury to life, limb, or health.

In the event of a slightly negligent breach of material contractual obligations, also referred to as cardinal obligations, liability shall be limited to the foreseeable loss or damage typical of this type of contract. Material contractual obligations are obligations whose fulfilment is essential for the proper performance of the contract and on whose fulfilment the customer may generally rely.

In all other respects, Partalarm’s liability for damages—regardless of the legal basis—is excluded to the extent permitted by law.

The above limitations of liability shall also apply in favour of Partalarm’s legal representatives, employees, and agents.

The products offered are intended exclusively for the purpose described in the relevant product description. Before using a product, the customer is responsible for checking its suitability and compatibility for the intended purpose.

Partalarm shall not be liable for damage caused in particular by improper assembly, incorrect installation, use for an unintended purpose, unauthorized modifications, failure to follow the product description, or failure to follow the manufacturer’s instructions for the device used, to the extent permitted by law.

Characteristics resulting from the manufacturing process of 3D-printed products, including minor variations in dimensions, colour, or surface finish, as well as material-specific characteristics, shall not constitute a defect provided that they do not impair the product’s fitness for use.

Liability under the German Product Liability Act and other mandatory statutory provisions remains unaffected.

10. Product Information

The products offered are predominantly manufactured using 3D-printing processes. Manufacturing-related characteristics such as visible layer lines, minor variations in colour or dimensions, and material-related surface textures shall not constitute a defect provided that they do not impair the product’s fitness for use.

Product images are for illustrative purposes and may differ slightly from the product delivered.

For personalized products, the customer is responsible for ensuring that the information provided is correct.

For technical products, particularly adapters, the customer is required to verify compatibility based on the product description before placing an order.

11. Intellectual Property

All designs, product images, texts, and other content are protected by copyright or other intellectual property rights. Any reproduction, distribution, or commercial use requires prior written consent.

12. Consumer Dispute Resolution

Partalarm is neither required nor willing to participate in dispute resolution proceedings before a consumer arbitration body.

13. Governing Law

The law of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law shall apply only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the country in which they have their habitual residence.

14. Final Provisions

Should any provision of these General Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

July 2026